Payment Policy

Effective Date: 03/26/2026

At Electro Wave US, we are committed to providing secure, transparent, and convenient payment processing for all purchases of Shop Lights. This Payment Policy outlines the accepted payment methods, billing procedures, security measures, and related information to ensure a smooth and safe checkout experience.

Accepted Payment Methods

We accept the following payment options for all orders:

  1. Credit Cards: Visa, Mastercard, American Express
  2. Debit Cards: Major U.S. debit cards

Note: All payments are processed securely through trusted, encrypted payment gateways. Your full card information is never stored on our servers.

Billing and Authorization

  • Payment is authorized at the time of order placement.
  • The total amount charged includes the product price and any applicable taxes.
  • Customers are responsible for providing accurate billing information to prevent declined transactions or delays.

Payment Security

  • All transactions are encrypted using industry-standard SSL technology.
  • Sensitive information, such as credit card details, is handled exclusively by authorized payment processors.
  • Electro Wave US does not store full card numbers or payment credentials on our servers.

Order Verification

  • For security purposes, some orders may require additional verification.
  • Verification may include confirming billing details, shipping addresses, or contacting the customer via email or phone.
  • This process helps prevent fraud and ensures that your Shop Lights are delivered safely.

Failed or Declined Payments

  • If a payment is declined, the customer will be notified immediately.
  • The order will remain on hold until payment is successfully completed.
  • Customers may retry the payment using a valid method or contact our support team for assistance.

Taxes

  • Applicable sales taxes are calculated at checkout based on the shipping address.
  • Customers are responsible for any tax obligations required by U.S. law.

Currency

  • All transactions are processed in U.S. dollars (USD).
  • Exchange rate variations or fees imposed by financial institutions are the responsibility of the customer when using international cards.

Customer Support

For any questions or concerns regarding payments:

Business Information
Electro Wave US
📞 +1 559-588-3004
📧 support@electrowaveus.shop
🕒 09:00 AM – 05:00 PM, Monday to Friday (GMT-05:00)
📍 61 Boulder Dr, June Lake, CA 93529, USA

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